SHIPPING & DELIVERY POLICY

Last updated July 08, 2026

 

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms of Service

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Free Shipping for orders $99+ 

Shipping Fees

We also offer shipping at the following rates:

Shipping Method: AU Post Standard, 2-5 Business Days

Shipping Fee: $12.95AUD

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

All online orders are processed within 2 business days and shipped via Australia Post Parcel Post.

A tracking number will be sent to you once your package is on its way to you, with most packages delivered by Australia Post within 2-5 business days. We offer a flat rate of $12.95 for shipping Australia-wide and free shipping for orders over $99.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

At Lana's Garden, we understand the importance of receiving your orders on time, and we strive to ensure prompt delivery. However, in the rare event of a delay, we will keep you fully informed every step of the way. Our team will promptly notify you of the delay, provide an updated delivery timeline, and work diligently to resolve the issue as quickly as possible. Your satisfaction is our top priority, and we are always here to address any concerns or questions you may have.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: -

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Email: info@lanasgarden.com